User Agreement

1. GENERAL PROVISIONS

1.1 The Game’s website is novaverso.online

1.2 The Operator, the copyright holder of the novaverso.online portal, is a party to the User Agreement. The operator administers and maintains, provides users with access to the portal, services (also paid services), under the terms of this agreement.

1.3 User is an individual who visits the portal or participates in the projects of the novaverso.online portal.

1.4 Portal – special software and hardware complexes hosted on the Operator’s resources. Users can access the portal only by the Operator. All rights to use this portal belong exclusively to the Operator.

1.5 Services — providing Users with access to the Portal, using features and services, participating in projects on the terms defined by the Agreements. The Operator’s services are provided free of charge. The only exceptions are Additional Paid Services. All Services are provided by the operator only inside the Portal, i.e. during its use by the User.

1.6 In order to comply with the technological process of access to the Gameplay, the User uses launcher.exe — auxiliary software (including technical protection tools embedded in it), which is necessary to download / make current changes to the game Client in order to comply with the technical parameters of the Gameplay.

1.7 Additional Paid Services — providing the User with additional special features of the Portal for a fee. These services are optional and are provided at the User’s request. Paid Services are also provided by the Operator exclusively within the Portal.

1.8 The game account, characters, and items are the property of the project and do not constitute personal property rights.

1.9 Access to the Gameplay of the Game is possible only through Updater.exe

2. THE SUBJECT OF THE RULES

2.1 This document sets out the Rules, exclusively subject to which the User has the right to use the Services in order to participate in the Gameplay.

2.2 In accordance with the terms of these Rules, the Administration provides the User with the opportunity to use the Game around the clock, except for the time of preventive maintenance and the occurrence of other circumstances preventing the User from accessing the Game.

3. ADDITIONAL CONDITIONS

3.1 In order to use the Services properly, the User must comply with the minimum system and technical equipment requirements.

3.2 The Administration does not refund game values lost due to loss of access to the account by the User. However, the Administration may, at its discretion, refund the game values lost by the User in cases of error, malfunction, hacking or other malfunction of the server software.

3.3 The Administration is not responsible for the loss of game values in the event of an untimely update of the game client through the updater. The player undertakes to perform each launch of the game through the updater in order to avoid errors.

3.4 The Administration does not exchange game values for real money.

4. RIGHTS AND OBLIGATIONS OF THE USER

4.1 Upon registration, the User chooses a nickname, username, and password that will identify the User among other Users of the Services. The User is obliged to provide the Administration with reliable Registration data.

4.2 With the permission of the Administration, the User has the right to change his password. At the same time, the User is obliged to independently ensure the non-disclosure (secrecy) of his password and other necessary data and, accordingly, is responsible for non-preservation and disclosure of his password, as well as all risks (losses) associated with this.

4.3 The User does not have the right to “resell” the services provided by the Administration to third parties and derive any other benefit from them..

4.4 The User has no right to distribute information aimed at illegally obtaining passwords for access to the characters of the Game, as well as to distribute links to sites with such information.

4.5 The User undertakes to treat other Users and the Administration of the Game respectfully and correctly, namely:

• do not use profanity in public game chats and forums;
• do not threaten violence and physical violence;
• do not distribute in any way materials that promote or express rejection or hatred of any religion, culture, race, nation, people, language, politics, ideology or social movement;
• do not advertise, directly or indirectly, porn sites, drugs and resources containing such information, including, but not limited to: do not post materials with pornographic images of minors and (or) ads about attracting minors as performers to participate in pornographic entertainment events, do not publish information about methods, methods of development, manufacture and use of narcotic drugs, psychotropic substances and their precursors, places of purchase of such drugs, substances and their precursors, about the methods and places of cultivation of narcotic plants, not to publish information about ways to commit suicide, as well as calls to commit suicide, as well as to commit other similar actions.

4.6 The User is prohibited from spreading information that does not correspond to reality (rumors, slander) about the Game’s game service, Administration, Administration staff and other Users. It is forbidden to use terminology in the names and titles of game characters implying that the game character/ game guild is endowed with administrative functions, or impersonate a trusted person of the Administration.

4.7 When communicating in the Game via chat services, it is prohibited to send a message with the content of the same text continuously. Sending such a message is allowed at an interval of one identical message per minute. The exception is the message about trading game items in the trading chat.

4.8 The User does not have the right to restrict other Users’ access to the Game or prevent other Users from using the Game. It is forbidden to interfere with gameplay for other players by mechanically restricting their access to locations, to NPCs (exceptions are prescribed in Appendix 8.1). It is forbidden to cause critical errors in other players by any actions.

4.9 The User undertakes not to transfer any information or software that contains viruses or other harmful components, as well as to perform other actions that contradict the norms of applicable legislation or international law.

4.10 The User is prohibited from posting information on the Administration’s Resources that is of an advertising nature.

4.11 The User is prohibited from using game values and/or game advantages that were obtained by him as a result of violation by third parties (Users) of these Rules.

4.12 It is prohibited to disclose confidential or knowingly false information about another User.

4.13 It is prohibited to sell, buy, exchange, transfer, receive game items or access to someone else’s account for non-game funds or funds not provided for in the project. The exchange of any game values between any servers or games is prohibited. It is forbidden to discuss such transactions. An attempt to transfer any transactions to non-gaming chats (FB, Skype, Mumble, etc.) is prohibited.

4.14 It is prohibited to provoke and incite players to make RMT transactions within the framework of the project, including on third-party resources (FB, twitch, youtube, etc.).

4.15 It is forbidden to use names or images that violate these rules in the names of game characters and pets, as well as in the names and symbols of game guilds. Use obscene language and insults in character titles.

4.16 It is prohibited to transfer an account to third parties, as well as to receive accounts from third parties. By transferring an account to another person, you and only you are responsible for the safety of the items and the account. If you give an account to a third party or log into someone else’s account, the owner of which violated the rules of the project, you will be blocked along with him.

4.17 It is prohibited to sell accounts (including for in-game currency). It is forbidden to transfer the account and characters to other persons, even as a gift.

4.18 It is prohibited to use software or devices that emulate the presence of a player in the Game (including, but not limited to: pressing keys with matches, coins, special additional mouse or keyboard software, a younger brother, etc.), replacing the standard Client accepted by the administration as the basic one. The player is also required to fully control the gameplay and respond to Game Master checks.

4.19 It is prohibited to use software that disrupts the normal functioning of the server software or interferes with the exchange of information (data packets) between the server and the client.

4.20 It is prohibited to resort to hacking, attempted hacking and/or interception of data coming to or from the server, as well as intentionally circumvent the restrictions provided by the Administration (window limit, hardware blocking by hwid, etc.)

4.21 The User is prohibited from profiting from bugs (server malfunctions, game errors), including problems with the geodata. It is forbidden to use hard-to-reach textures for farming monsters and bosses. It is forbidden to use the similarity of textures of game items, as well as nicknames of game characters, guild names and badges to deceive other players. The User undertakes to immediately report the server error to the administration.

4.22 the user is eligible for compensation, upon administration’s discretion, in case of detection and timely notification of the administration about the shortcomings and errors of the game.

4.23 The user is prohibited from hiding information about the server players who know how to implement the server bug, as well as about other players who violated the server rules.

4.24 The User is prohibited from using non-standard fonts for messages in the technical support section of the forum.

4.25 It is forbidden to write about your departure from the server or the departure of a group of people from the server, as well as to urge other players to stop the game.

4.26 It is forbidden to sell guilds, as well as territories, including for game currency.

4.27 It is prohibited to organize any kind of quizzes, casinos, sweepstakes, etc., which entail a way to profit from other players.

4.28 It is prohibited to gain access to the account of third parties, transfer game values from third-party characters, as well as facilitate such transfer. It is prohibited to steal (scam) game property, character or account by selecting or stealing the password to the account (or to the registration mail) or by deceiving (or abusing trust) the owner of game valuables or account. The possibility of recovering stolen game property is decided individually after the player’s request. The administration does not guarantee the return of stolen game property.

4.29 It is prohibited to steal (scam) items or assist in theft or abuse the trust of other players for selfish purposes.

4.30 Deception of players and any fraudulent actions, including violation of agreements, which are capable of causing material or moral harm to another player, are prohibited.

4.31 The User is obliged to set a strong password. The user himself is responsible for the security of the account. If game values have been stolen from the account, the administration has the right not to restore game values.

4.32 Farming PvP points unfairly, such as win trading or using alternate accounts to earn points, is prohibited. The practice of earning PvP points by killing characters of players with their prior consent, or any other form of manipulation of the PvP system, is not permitted.

4.33 It is prohibited to cheat any automated rewards, such as (but not limited to) online timers, voting rewards, event rewards, etc. A cheat is considered to receive a reward for more than two PCs at the same time.

4.34 It is prohibited to sell non-game valuables in the chat for gaming or other means not provided for on the project.

Facebook Instagram and other official pages

4.35 The User’s rights and obligations apply to the game, website, forum, Facebook, Instagram and other official pages.

4.36 Spam trading, group request, friend request to other players is prohibited. Thereby preventing this player from playing a normal game.

4.37 Messages about the sale of game valuables or recruitment to a guild, group, etc. are prohibited, unless this message refers to the server on which you send them.

5. OPERATOR’S RIGHTS

5.1 This Agreement grants the Operator the following rights:

• At any time, at its discretion, unilaterally, without prior notice to Users, expand, modify, terminate, limit the provision of Services, as well as Additional Paid Services.
• Manage all processes on the Portals solely at your discretion. Suspend or change the course of any processes without first notifying the User.
• Apply sanctions to the User in case of violations of this Agreement.
• Delete/change User information posted on Portals.
• Track and save identification and statistical information about the User.
• To send Users technical, advertising and other information related to the Portal, Services and Paid Services.
• Inform, warn, make comments, notify the User in case of non-compliance/violation of the terms of this Agreement. All instructions of the Operator must be strictly followed.
• Take legal measures to protect your intellectual and copyright property.
• Modify, modify, supplement the Portal at your discretion, without notifying the User in advance.
• The Operator’s inaction to the User’s violation of this Agreement does not exclude the application of penalties later.
• Refuse to give a player a reward for any promotions, tournaments, events, etc. without explaining the reasons.

5.2 This Agreement provides the Operator with the following obligations:

• To ensure that the User can receive the Operator’s Services inside this Portal (including Additional Paid Services).
• Answer Users’ questions, and in case of disputes, take all measures to resolve them.

5.3 In accordance with this section, the Operator is not responsible for:

• Any damage caused or that may be caused to the User’s personal data and computer in connection with the use of the Portal and the Site.
• Losses (direct/indirect) caused to the User in connection with the use or unavailability of the Portal (inability to use them), the behavior of third parties on the Portal, as well as other participants in the Portal projects, unauthorized access to the User’s personal data.
• Statements, disseminated information, statements by the User and other illegal actions carried out by him on the Portal and beyond.
• The information specified by the User during registration, the lost ability to access the Portal (login, password, etc.).
• The loss by the User of the acquired virtual values, as a result of the provision of Services and Additional Paid Services by the Operator.
• Payment by the User for Additional Paid Services and related expenses.
• Smooth operation of the Portal.
• The User’s capabilities related to Internet access and data transfer speed.

5.4 The Operator does not guarantee:

• Continuous, reliable, error-free operation of the Portal, access to its resources, Services, including Additional Paid Services.
• The fact that the Portal will fully meet the requirements and ideas of the User.
• Compliance of the quality of the Services provided (Additional Paid Services) with the User’s expectations.
• The Operator is not obliged, at the request of the User, to submit documents and other evidence indicating a violation (by the User) of this Agreement and the application of penalties/disciplinary sanctions against him.
• The User uses the Portal, the Operator’s Website solely at his own risk, voluntarily, without coercion. He understands the possible risks associated with the use of the Operator’s resources and has no material claims against the Operator.

6. PRIVACY AND SECURITY

6.1 Confidential information – information received by the operator during the User’s registration on the Site, as well as during visits to the Sites/The Portal and participation in the events of the Portal.

6.2 Confidential information is not subject to disclosure and transfer to third parties.

6.3 Personal data may be transferred by the Operator only in the following cases:

• An official request from law enforcement agencies (violation of local and international law).
• The personal expression of the User’s will.
• The inability to use Services and Additional Paid Services on Portals (which the User is warned about in advance).
• Violations of the clauses of this Agreement (at the discretion of the Operator).

6.4 The Operator ensures the security of the user’s personal data using special software. In case of unauthorized access to the Portal/The site of third parties, the security of personal data is not guaranteed.

7. ADDITIONAL PAID SERVICES

7.1 At the request of the User, the operator provides Additional Paid Services. They allow you to use the advanced features of the Portal.

7.2 Additional Paid Services are not a prerequisite for using the Portal and participating in Portal projects.

7.3 From the moment the Portal Operator debits funds from the User’s account, the additional Paid Service is considered to be rendered in full, of proper quality. Using the portal

7.4 After providing an Additional Paid Service, the money spent on its purchase is non-refundable.

7.5 The User agrees that the Operator has the right to store personal information obtained when purchasing Additional Paid Services.

7.6 The list of Additional Paid Services and their cost are published only by the Operator on the Website/The portal. Any information and offers to purchase these services on third-party resources are considered fraud, for which the Operator is not responsible.

7.7 The methods and the possibility of purchasing Additional Paid Services are explained by the Operator on the Website.

7.8 The Operator does not provide explanations on issues related to working with payment systems through which the User has decided to purchase Additional Paid Services, and is also not responsible for their correct operation.

7.9 In case of technical malfunction of the Sites or intentional actions of the User, as well as in other cases when Additional Paid Services were provided without full/partial debiting of funds from the User’s account, he is obliged to inform the Operator about this fact. After that, the User is obliged to repay the debt that has arisen.

7.10 The Operator does not reimburse the User for unused (partially used) funds Additional Paid Services.

7.11 The User, at his own expense, independently bears all financial expenses related to the purchase (transfer of money) Additional Paid Services. This section includes: commissions, fees and other expenses.

7.12 The User guarantees to the Operator that he has all legal powers and rights to conclude this Agreement in terms of Additional Paid Services.

7.13 In case of purchase of Additional Paid Services by a User under the age of 18, he must first obtain consent to conduct a financial transaction from legal representatives. The fact of purchasing Additional Paid Services is a confirmation of obtaining such consent from a legal representative. If necessary, the Operator has the right to request written confirmation of consent and the provision of passport data to determine the true age of the User.

7.14 The responsibility for the purchase of Additional Paid Services lies entirely with the User and his legal representatives.

7.15 Disputes about liability for the purchase of Additional Paid Services with the Portal Operator are unacceptable.

7.16 The user can receive additional Paid Services only after full payment of their cost.

9. ADDITIONAL PROVISIONS

9.1 If the User does not have the right to use the Portal in accordance with the legislation of his country or there are other restrictions (age tolerance and others), he is obliged to refuse to use the Portal, as well as their individual services, without warning. The User assumes full responsibility for using the Portal in their country, based on local laws and taking into account international legislation.

9.2 The invalidity of one or more clauses/sections of the User Agreement does not entail its invalidity as a whole. In this case, the parties must fulfill their obligations under the remaining clauses/sections of the Agreement.

9.3 Disputes arising between the parties are subject to initial settlement in a pre-trial manner, through correspondence between the Operator and the User. In case of ineffectiveness of the mediation settlement of disputes, they will be resolved in accordance with the legislation of the Brasil.

9.4 This Agreement may be amended or supplemented by the Operator without prior notice to the User. Any changes will take effect immediately after the publication of the amended version of the Agreement on the Website. To avoid controversial issues, the User undertakes to independently verify the text of the Agreement on the Site, where it is freely available. In case of failure to verify the text of the Agreement on the part of the User, this fact cannot serve as a reason for refusing to fulfill the obligations assumed. The amended version of the Agreement after publication on the Website has the same legal force as the original text.

10. CONDITIONS OF ACCESSION TO THIS AGREEMENT

10.1 Registration of an account (account) is performed using the functionality of the Operator’s Resources. Before using the Game, the User is obliged to familiarize himself with this Agreement, as well as with all Rules applicable to the Game and other documents that are freely available on the Internet at: novaverso.online

10.2 After filling in the required fields and familiarizing with the Agreement, the User joins (accepts) this Agreement by clicking the “Register” button or similar, which is the acceptance of the Operator’s offer, as well as the conclusion of an agreement that gives rise to the User’s obligations to comply with the terms of the Agreement, including the Rules applicable to the Game. The actual use of the Game is also an acceptance of this Agreement.

10.3 A person who has logged into the Game is considered a proper user of the account, access to the use and management of which was obtained as a result of account registration, unless there is information confirming otherwise.